WB Funded Development of an on-line Electronic Registry of High-Ranking Officials

Project Summary

Country  Armenia 
Overall project value EUR 206,022
USD 273,493
AMD 112,064,000
Proportion carled out VXSoft (%) 20 as sub-contractor
Number of staff provided6
Name of clientThe Commission on Ethics of High-Ranking Officials of RA 
Origin of funding

The World Bank

Name of consortium members, if any“Harmony” fund
Duration of the project

January 2013 – July 2013

Detailed description of project

The objectives of the Commission on Ethics of High-ranking Officials are:
  • to ensure the proper conduct of high-ranking officials, to rule out the conflict of public and private interests, and to strengthen public trust towards public institutions
  • In order to ensure the efficient organisation of Commission activities, analysis of reports, and to ensure the course of complaints filed by citizens, the introduction of a unified information system is envisaged which will consist of the following components: 
    • electronic system for filing declarations
    • electronic system for receiving citizens’ complaints and for ensuring their flow 
    • a website which will ensure the publication of data available to public on the Commission’s official webpage 
    • system for storing and analysing declaration data
    • registry of RA officers and their inter-connected persons

Software solutions delivered:

  • Web content management system (based on VXSoft web content management system)
    • complete automation of the web publishing workflow
    • development of WYSIWYG content edition tools for on-line content publishers
    • graphical design of the portal
    • search engine optimised content management systems
    • integration of submitted declaration database for on-line search, and demonstrations of declarations of high ranking officials

  • On-line declaration submission system (based on VXSoft e-forms)
    • development of an on-line forms designer to enable development and publication of declaration forms
    • complete automation of declaration submission, change, and publication workflow
    • development of tools to protect from public view the private data of high-ranking officials 
    • establishment of the register of high-ranking officials and their related persons
    • establishment of live data exchange with relevant Government systems

  • Electronic case management and tracking system (based on Mulberry EDMS)
    • development of electronic document management system (EDMS) to enable complete electronic processing of Commission cases
    • integration of EDMS with on-line declarations and web portal systems to enable direct data transfer and retrieval between the systems
    • establishment of the unified civil status register for Armenia
    • establishment of country-wide one-stop shops for 54 civil status registration agencies
    • establishment of live data exchange with the police, social services, and other relevant Government bodies

Tasks delivered

  • Developed and submitted technical specifications for the development and introduction of the three systems
  • Development of the systems in accordance with technical specifications
  • Activation of fully functional systems in test environments, obtaining client’s comments and suggestions
  • Developed training curricula for identified types of user
  • Trained system users
  • Developed and provided to client system administration and training manuals 
  • Revised established business processes within the Commission to increase operational efficiency and analytical capacity of the Committee
  • Established data exchange standards with relevant Government bodies 
  • Developed and submitted for client approval the list and detailed specifications of equipment necessary for system operation 
  • Training and public awareness campaigns
  • Distance learning for high-ranking officials who submit declarations 
  • Developed tender documents for any subsequent equipment tendering process
  • Commitment to maintain, modernise and fine-tune the system for one year after end-of- contract